Privacy Policy

1. Introduction & Commitment to PDPA

PersonalTrainer.sg ("we", "us", or "our"), led by Md Salaudin Adam (DONN), respects your privacy and is dedicated to safeguarding your personal data in accordance with the Singapore Personal Data Protection Act 2012 ("PDPA").

This Privacy Policy explains how we collect, use, disclose, process, and protect personal and health-related data collected from clients and website visitors who interact with our personal training services, trial sessions, and digital consultations across Singapore.

2. Personal Data We Collect

Depending on the nature of your interaction with us, we may collect the following categories of personal information:

• Identity & Contact Details: Full name, telephone/WhatsApp number, email address, gender, age or date of birth, and emergency contact information.
• Health, Medical & Biometric Data: Physical Activity Readiness Questionnaire (PAR-Q) details, injury history, medical conditions, cardiovascular clearance, InBody scan measurements, body weight, body composition parameters, and ongoing fitness assessment logs necessary for safe personal training.
• Training & Performance Data: Workout history, strength benchmarks, nutrition check-ins, and photographic or video progress records (collected only with your prior explicit consent).
• Billing & Payment Information: Payment transaction receipts, package records, and preferred billing methods. We do not store sensitive credit card numbers directly on our web servers.
• Technical & Usage Data: Internet protocol (IP) address, browser type, device information, and interaction records collected automatically when navigating our platform.

3. Purposes of Collection, Use & Disclosure

PersonalTrainer.sg collects and utilizes your personal data strictly for legitimate fitness coaching and operational purposes, including:

We do not sell, trade, or rent client personal data to commercial marketers or unrelated third parties.

4. Client Consent & Withdrawal of Consent

By submitting an online enquiry, contacting us via WhatsApp, booking a Trial Session, or engaging our personal training services, you consent to the collection and use of your personal data as outlined in this policy.

You have the right to withdraw your consent at any time by giving reasonable notice in writing to our Data Protection Officer. Please note that withdrawing consent for vital health or contact data may prevent us from safely delivering one-on-one personal training or assessing physical exercise readiness.

5. Protection & Security Safeguards

To safeguard your personal data from unauthorized access, collection, use, disclosure, copying, modification, or accidental loss, PersonalTrainer.sg maintains rigorous technical, administrative, and physical security measures. Access to client fitness records and health screening submissions is strictly restricted to authorized coaching personnel with a legitimate need-to-know.

6. Retention & Disposal of Personal Data

We retain personal data only for as long as is necessary to fulfill the coaching and business purposes for which it was collected, or as required by applicable Singapore laws and accounting standards. When data is no longer necessary, it is securely deleted, purged, or permanently anonymized.

7. Access and Correction Rights

Under the PDPA, you are entitled to request access to your personal data held by us and request corrections if there are any errors or omissions. To submit an access or correction request, please reach out to our Data Protection Officer via the contact details provided below. We will respond within a reasonable timeframe in compliance with statutory requirements.

8. Cross-Border Transfers

If any personal data is transferred or hosted outside of Singapore (for example, via encrypted cloud hosting or enterprise communication infrastructure), we take appropriate steps to ensure the recipient provides a standard of protection comparable to the requirements of the Singapore PDPA.

9. Cookies & Website Analytics

Our website uses performance and analytics cookies to optimize page loading speeds, evaluate site functionality, and understand visitor interactions. You may configure your web browser to decline cookies, although some interactive features of our scheduling platform may function with reduced capability.